Leadership
Khawar Nazir, CEO & Founder
Industrialmanagement IHK Muenster
Languages: Deutsch, Englisch, Urdu

Quick facts
Founded in 2017 in Muenster, Germany
All employees at KN Lederhaus have health insurance through the company
1% of sales go to poor families (sponsored families)
50% of the energy consumed comes from solar plants

History
„Service means to see the whole business through the customers´ eyes“
-        Khawar Nazir, CEO & Founder

This thought became a venture in 2017. Customer orientation is often advertised in the industry, but it is rarely practiced. Since no supplier met his requirements, Nazir decided to take responsibility for the production of the leather goods on his own. This was the beginning of KN Lederhaus. His idea of ​​service became the core of the company. To be a partner to the customer, who sees the business from his eyes.

Philosophy
Customer satisfaction is top priority at KN Lederhaus. It is based on three pillars: quality, punctuality and communication.

For daily business at KN Lederhaus, this primarily means: Listening.
Because listening will avoid misunderstandings. Fewer misunderstandings lead to fewer interventions in the production run and ultimately to less effort and expense for the consumer. Hence, communication with the customer is of equal importance to the employees at KN Lederhaus as the subsequent production.

In addition to strict adherence to standards and seamless quality checks, the team also pays very close attention to timely delivery. German accuracy - a cliché that has come true at KN Lederhaus. Veritable customer orientation through quality, punctuality and communication.